Vehicle Repair Process
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OUR REPAIR PROCESS
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Our Vehicle Repair Process

An accident is traumatic and daunting. So what do you do after the collision? The following is an overall vehicle repair process after an accident and the steps that are involved to return your vehicle to its original state.

STAGE 1

01

The Accident

Call 911 if anyone is injured, contact the police for accident report, complete our Accident Check List at the scene, then Contact your insurance carrier to advise them of the accident.

By Ohio LAW insurance companies can NOT force you to use their body shops, you have the right to choose to have vehicle repair at any auto body collision repair center you want.

Call us 7 days a week 24hrs a day 440-729-7740 at GU to have your vehicle towed to our secured parking lot.

Vehicle Towing
STAGE 2

02

Estimate

Drop by, schedule an appointment or get our online estimate without leaving your home.

At GU we provide free estimates so you'll know what the extent of damage is before you commit to any repairs. We will explain the repairs in a way that is easy to understand and we will answer all of the questions that you may have & explain options that you may have depending on your overall needs.

Auto Repair Estimate
STAGE 3

03

Authorization

Once you have given us permission and signed a repair authorization for the work on your vehicle we can begin repair to your vehicle. We will order parts if needed and schedule the vehicle repair.  Once the parts have arrived, we will work with you to arrange a rental if needed, while the repair is being completed or give you a ride  home, if needed we can pick-up your vehicle. This is done for your convenience and less vehicle downtime. 

At GU we will work on your behalf and review the estimate & required  repairs with your insurance company for the claim and keep you and the insurer informed throughout the repairs, via phone calls, emails and text.

Auto Repair Authorazition
STAGE 4

04

We Perform The Repairs

After ordering & receiving the required vehicle parts, we disassemble the damaged areas of the vehicle & we identify all damage & get any necessary approvals. After mechanical and body repairs are complete, we refinish it & then reassemble the vehicle.

At GU we color match the paint and use only Axalta, Spies Hecker paint in our downdraft spray booth and bake oven to provide a factory finish. Then the final delivery date reminder sent via phone, email or text.

Auto Repair
STAGE 5

05

Quality Assurance

Upon completion of repairs, our staff will inspect to make sure the repairs meet our rigorous requirements.

At GU we then do a vehicle test-drive as needed to insure your vehicle is running smoothly and properly. We then do a final detailing to the inside and outside of the car, so that your vehicle is returned clean and as good as new.

Quality Assurance
STAGE 6

06

Pick-Up

You will be notified in advance when your vehicle will be ready and we insure your vehicle will be ready for pick-up on time, every time.

When you arrive, are professional staff will go over the repairs with you to review the work that was completed to ensure you are completely satisfied with the repairs.

When you stop in at GU, we complete the final paperwork and billing, so you are ready to get back to enjoying your vehicle and life.

STAGE 7

07

Limited Lifetime Warranty

Here at Geauga Unibody, Auto Body Collision Repair Center, we remove the hassle and the stress of making certain your vehicle is returned to its original state.

At GU we are licensed by the State Of Ohio for vehicle repair.

At GU we strive for complete quality ensuring that our paint and parts are suited for your car, SUV, van or light truck. Rest assured that the work we do for you is Guaranteed, with our Written Limited Lifetime Warranty!

Limited Lifetime Warranty
Honda Collision Repair
Auto Body Certification
Auto Body Certification
License by the State of Ohio